Anthony G.

D3 Appliance Rated 4.6 out of 5 stars based on 31 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Grand Lake, CO 80447
Antonio
Job Details: 11/23/2022
installed new ui board and door switch unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Granby, CO 80446
Antonio
Job Details: 11/23/2022
installed new water valvwe ran a few times unittested good also advised homeowner of water strips
We serviced a
KITCHENAID RANGE
Model KFID500ESS02
Near Granby, CO 80446
Antonio
Job Details: 11/23/2022
found unit to heat fine did notice disconnected wire at cooling fan. rerconnected unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALZ0
Near Fraser, CO 80442
Antonio
Job Details: 11/23/2022
installed new door seal tested unit unit tested good
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Winter Park, CO 80482
Antonio
Job Details: 11/23/2022
installed new ui membrane unit tested good
Molly
Eagle, Colorado
11/22/2022
Overall Experience
Gail Brandt
Vail, Colorado
11/18/2022
Overall Experience
Winter Park, Colorado
11/12/2022
Amazing, above and beyond! Easy to work with, reliable, and communicated well with us. Thank you!
Overall Experience
Edwards, Colorado
11/10/2022
Great service—hope we don’t have a repeat visit!
Overall Experience
Silverthorne, Colorado
11/08/2022
What a nightmare! 4 months to get the compressor in my fridge fixed! Antonio was nice enough, but the whole experience was terrible! Communication was lacking, no consideration for priority scheduling even after so long and so many mistakes!
Hi Donna, thanks for the review and the chance to respond. We think Antonio is great too! I apologize that the compressors provided by WHIRLPOOL did not work as intended. This does happen with OEM factory-certified parts as not all parts are perfect when we consider how they are handled in factories, shipping trucks, etc... As far as communication it appears there was not enough time in between "part waiting" intervals for our automated system to recognize a need for push notification as parts were rushed due to a no-cool issue. Lastly yes, there is an issue with priority scheduling considering we have no other choice but to work with a mountain route that is set and stone by contract for a certain zip code visited each day of the week. I hope you have a great week and all is well with the refrigerator! Thank you and take care! Sterling
Overall Experience