install new transmission/tub asm and test:GOOD!JOB COMPLETE!

connect to smartHQ servcie: NO ACTIVE ERROR CODEStest: compressor test - stall/lock compressor!119V to compressor - compressor buzz then overload tripsREF09-22 replace compressor and lokring kit required - R600 also requiredFOR SCRAP/REISSUE case#09684484

Put into diagnostics manual test all checked ok. Unit full of ice when I arrived. checked condenser is clean. Can enable Max ice. Called tech line. Discussed findings. They confirmed that the test I did were ok. With unit full of ice at this point it is all that can be done.

Replaced recirculation pump and Drain tube. Start unit and check op's of pump;. Good. Drain tube good. please fill out whirlpool satisfaction survey. Thank You.

F0E9 off balance pause checked suspension. Ok. Has cloths in it. Balanced load. Put into spin.Picked up speed and went into hi speed spin. Did just fine. F0E5 off balanceF0E3 overloadCleared all codes. Put into diagnostics cycle. No codes when finished. Customer needs to aware of the size of load. Should not fill over 3/4 full lay cloths in evenly as possible. As well. If load gets out of balance it is common to have to redistribute the load. Items such as comforters and etc. Are more likely to get out of balance. May need to take to a laundra -mat. Customer to pay service call. $209.00 auth code 443KP4Please fill out whirlpool customer satisfaction survey. Thank You.