Customer signed waiver. Replaced Main control and UI control. Test functions of unit in service diagnostics. Operating as should. No error codes. Checked under unit. All looks good. Drain and spin is good. Put zip ties around hose to help hold in place. Customer should not overload and if gets out of balance will need to pause unit balance load and restart. Should also use deep water option. Please fill out whirlpool tech satisfaction survey. Thank You.

Signed disclaimer. Replaced L.F. burner top element and recepticle. Tested operation. Ok. Please fill out whirlpool tech satisfaction survey. Thank You.

Replaced off switch and insert. Test operation working as should. Please fill out whirlpool tech satisfaction survey. Thank You.

Customer signed waiver. Cleaned front of condenser. Replaced light switch. Operating as should. Customer needs to be sure that btm of frz cover is not blocked. Air needs to be able to circulate. Also found ice trays hitting door when try to shut. Removed and door shuts right. Checked door seals are good. Customer paid labor $99.00 auth code.94HN9XPlease fill out whirlpool tech satisfaction survey. Thank You.

Tore apart found some supports and idler pulley bad. Installed repair kit. Cleaned area and heat element checked thermals ok and heat element not shorted. Reassembled. Test run operation is normal. customer signed waiver. Customer paid $249.57 auth code. A399WY Please fill out whirlpool tech satisfaction survey. Thank You.; used 1 4392067 (Dryer Kit (4 Roller)) from stock