"Checked the unit MN SN POP Customer signed the disclaimer.Checked unit put it into service mode and checked for errors.Unit had none.Tested the fill , pump , agitate, spin, and pressure sensor.Everything passed tests. Found the unit was not leveled. Adjusted the unit level and secured the lock nuts on the legs. Tested the unit and unit is operating as designed by factory.Thank you .If you are satisfied with the service I have provided you with today then please share your experience with others and fill out a online technician survey for D-3 Appliance Your tech Sean."

Installed the new belt onto the unit reassembled the unit and tested.The unit tested good Thank you and if you are satisfied with the service I have provided you with today then please share your experience with others and fill out a online technician survey SeanD-3 A-OK appliance

"Customer signed disclaimer. Verified MN SN POP.Customer states that unit does not heat properly and lights will not go off. Technician confirmed customer concerns, bake and broil elements are intact and showing appropriate resistance. Technician contacted manufacturer support. Further inspection found this unit to be approximately 5 years old, and unit has an excessive amount of mouse droppings in fascia and directly on control board. Manufacturer had tech perform multiple tests, identifying a failed control board and/or user interface. Please follow up with purchase location to address the condition of unit."

Customer signed disclaimer. Confirmed MN SN. Technician confirmed proper component received in good condition. Tech installed replacement part and performed test cycle. Confirming proper operation of unit within manufacturer specifications.

"Checked unit MN/SN POPCustomer signed disclaimer.Asked The customer to show me how she starts and uses the oven. Found that the customer is not following the prompts on the display. Explained to and showed her how to use controls. Tested unit no error codes saved. Ran the self tests and all setting, recalibrated temps.Checked the temp displayed to actual cavity temp Tested good.I downloaded the operating manual and emailed it to customer.Trip charge $159.95Customer paid with card Auth code ( 39RJJ9 )"