I was impressed with D3 and all my interactions with the company. Jason initially listened to the videos I had made to record the washing machine’s dysfunctions. Jason diagnosed the problems and ordered the 3 different parts needed to repair the unit. We received the parts and I spoke to Rick who set up the return appointment for Jason. Jason is a knowledgeable Technician and prepared with all the tools needed to make the job go smoothly. I would say you have a smart and skilled guy in Jason! I’d do my best if I were D3 to hang on to him as a great representative of you service!

Too long waiting period for schedule repair, expansive

Informative and knowledgeable about my refrigerator. Handle was fixed. Friendly.

Thank you!

Jason was polite and knowledgeable. Wore a mask inside the home. We like the ability to track the tech online, so we know when he might arrive. also he called ahead which is a plus. One thing is, my husband had to sign for the parts, And I received a bill for same, but the appliance is under warranty, so shouldn't be billed. I called the company and they said ignore the bill. Overall a very good experience except for the bill.