CX complaint - Lid not locking - Inspected unit and found the lid latcg broke and fell into the machiine - Installed pre-id parts ans tested good - Unit is good to go

CX complaint - Not agitating - Inspected unit and found the shifter failed causing other components to fail - Replaced with pre-id parts and tested good - Unit is good to go

"Installed parts listed, calibrated and ran test cycle - Unit is operating as designed"

CX complaint - Not cooling - Inspected unit and found the compressor failed and will need to be replaced - CX does not want to bear the cost of repair - Collected $153.85 -auth-4XLT3F

CX complaint - F2E3 on display - Inspected unit and found F2E3 but there is no definetion for it on the techsheet - I also found the power/start buttorn on the UI and smashed in - CX stated she got mad and brokt the UI - Explained that the warranty does not cover abuse and gave her estimate for repair - Estimate in QP - Called techline to document (SR7740462527)