Thank you for taking the time to leave a review, Residence Inn Vail. We're glad to hear that you appreciate Antonio's work and expertise. His dedication and skill are indeed valued assets to our team. We understand your concerns regarding the time frame for completing repairs, and we apologize for any inconvenience caused by the limitation in addressing only one unit during the visit.

Efficiency in service is something we continually strive for, and balancing thoroughness with time constraints is a challenge we aim to manage better. Your feedback highlights an important area for improvement, especially in planning and executing service visits to meet our clients' needs fully.

We take your suggestion about recognizing Antonio's exceptional contribution seriously. Our team members' hard work and dedication are what make our service stand out, and we're grateful you've acknowledged this.

We're committed to addressing your concerns and improving our service scheduling to better accommodate the needs of our clients. If there's anything more we can do to assist or if you'd like to discuss this matter further, please don't hesitate to reach out.

Warm regards,

The D3/A-OK Appliance Team