Erik

D3 Appliance Rated 4.8 out of 5 stars based on 85 customer reviews

We serviced a
CAFE REFRIGERATOR
Model CCP06DP2PBS1
Near Frisco, CO 80443
Erik
Job Details: 04/12/2024
evap leak WR87X34512 and lokring unions WR97X32111/ WR97X10031(x2)/ R600 WR98X20CX claims GE is going to warranty the sealed system AR and RE look for GE dispatch - GE confirmation #071709645GE to cover sealed system repair CX PAID $189.95 autho#Y3XYXL
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Avon, CO 81620
Erik
Job Details: 04/10/2024
install mica and test: GOODadvise CX to allow 30 min burn-offCX not available for signature
We serviced a
MONOGRAM RANGE
Model ZDP304NT1SS
Near Beaver Creek, CO 81620
Erik
Job Details: 04/10/2024
connect to smart HQ service:temps reading out of range (35* offset) * see quick picseven with offset temps are consistantly below set temp on average of 15*CALL GE TAG: techline suggests to splice temp sensor and hardwire instead of molex connectorremove offset and test: RESULT: 45* shortfall on average/ voltage to terminal block is sound 120V L1/L2case# 12734430CX must make claim to GE 1-800-386-1215
We serviced a
GE DRYER
Model GFV55ESSN1WW
Near Avon, CO 81620
Erik
Job Details: 04/10/2024
install panel/test: GOODJOB COMPLETECX not available for signature
We serviced a
THERMADOR SINGLE WALL OVEN
Model ME301YP/03
Near Avon, CO 81620
Erik
Job Details: 04/10/2024
test bake @ 350* RESULT: PASS preheat 20 min 40 seccheck stored error codes in CPU history:E011 coninuous key/ stuck keyNO ACTION REQUIRED - JOB COMPLETECX not available for signature
Victoria Mueller
Eagle, Colorado
04/09/2024
Amazing service! Thanks for the education and the speedy diagnosis and fix! I missed closing calls but happy to connect if anything is needed on my end. Thank you!
Dear Victoria, thank you for your kind words! We're thrilled to hear that you had a positive experience with Erik and that your appliance is back up and running smoothly. Do not hesitate to reach out if you have any further questions or concerns. Thank you for choosing D3 Appliance!
Overall Experience
Chuck G.
Tabernash, Colorado
03/22/2024
Hello Chuck G., Thank you so much for the 5-star rating and for taking the time to share your opinion! We're thrilled to hear about your positive experience with us. If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction is our top priority! Warm regards, The D3/A-OK Appliance Team
Overall Experience
Sam
Silt, Colorado
03/21/2024
Great customer service! You can tell Eric is also very knowledgeable. The only thing is we had to wait a lot longer for him to come back and install the new parts to fix our appliance than what was originally mentioned. Other than that, great experience!
Hi Sam, Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with Eric's customer service and expertise. We apologize for any inconvenience caused by the longer wait time for the installation of the new parts. Your feedback helps us improve our services, and we'll work on ensuring more accurate time estimates in the future. If you have any further questions or concerns, please don't hesitate to reach out. Warm regards, The D3/A-OK Appliance Team
Overall Experience
Nick Dodea
Aspen, Colorado
03/20/2024
The wait time from you receiving my repair order to the time it was fixed was approximately 2mo. If that time could be lessened I would have given you 5 Stars.
Dear Nick, Thank you for sharing your feedback. We apologize for the extended wait time you experienced. Your comments are valued and will be used to improve our services. We appreciate your understanding and hope to serve you better in the future. Warm regards, The D3/A-OK Appliance Team
Overall Experience
Linda
Dillon, Colorado
03/17/2024
Erik was very professional and able to correct/fix the problem which was a recall. Very easy to communicate with as well.
Thank you for your kind words, Linda! We're glad Erik was able to address the issue with your GE RANGE and provide you with professional service. We appreciate your feedback and look forward to serving you again in the future.
Overall Experience