Larry S.
D3 Appliance Rated 4.8 out of 5 stars based on 210 customer reviews
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Albuquerque, NM 87120
Larry
Job Details:
12/07/2023
Installed suspension and tested good - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Rio Rancho, NM 87124
Larry
Job Details:
12/07/2023
Installed gasket and tested good - Unit is good to go
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Albuquerque, NM 87114
Larry
Job Details:
12/07/2023
CX complaint - Making rattling noise - Inspected unit and ran diag 3 time - Could not duplicate issue - Unit is operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Corrales, NM 87048
Larry
Job Details:
12/07/2023
CX complaint - Not washing dishes - Inspected unit and found the wash motor open and the control not sending power - Replaced sump and control and tested good - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Rio Rancho, NM 87144
Larry
Job Details:
12/07/2023
CX complaint - Not dispensing water or making ice - Inspected unit and found the valve failed and the filter heat obstructed - Replaced both with pre-id parts and tested good - Unit is good to go
Danabpro
Belen, New Mexico
12/06/2023
Thank you so much for the excellent safety call!
Overall Experience
Albuquerque, New Mexico
12/05/2023
Experience was terrible. The guy who serviced our washer broke the power switch and had me wait to get the power cord. On top of this he did not do a test run on the washer and this caused for us to be without a washer for almost two months due to his lack of job knowledge and not listening to the customer regarding concerns. His attitude and work ethic is a poor example of your company. I don’t ever want to go through this experience. If you work with people you can’t be condescending when you can’t even do your job. And the proof of this is how long it has taken to get my washer properly fixed.
Dear Griselle,
We apologize for the negative experience you had with our technician, Larry. We understand the frustration caused by the broken power switch and the delay in resolving the issue. We have taken your feedback seriously and will be addressing this with Larry to ensure it doesn't happen again in the future. We appreciate your patience and understanding.
Overall Experience
Nathan wimberley
Los Lunas, New Mexico
12/05/2023
Larry was negligible and fix our dry issue we were having. Great employee yall have.
Overall Experience
Rio Rancho, New Mexico
12/05/2023
He was friendly and experienced and did a great job
Overall Experience
Los Lunas, New Mexico
12/05/2023
Larry was great. He did an awesome job explaining the issues and what was needed.
Overall Experience