Larry S.

D3 Appliance Rated 4.8 out of 5 stars based on 185 customer reviews

We serviced a

WHIRLPOOL WALLOVEN

Model WOS51EC0HS20

Near Albuquerque, NM 87120

Larry

Job Details: 09/29/2023

Installed control and tested good - Unit is good to go

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Bernalillo, NM 87004

Larry

Job Details: 09/29/2023

dropped off part

We serviced a

WHIRLPOOL M/W OTR

Model WML35011KW01

Near Belen, NM 87002

Larry

Job Details: 09/28/2023

Installed door and tested good - Unit is good to go

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Rio Rancho, NM 87124

Larry

Job Details: 09/28/2023

could not duplicate issue - explained that there woll be charges next time - uni is operating as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Bernalillo, NM 87004

Larry

Job Details: 09/28/2023

Installed parts listed - Unit should be good to go

Belen, New Mexico

09/29/2023

It took a long time to get the technical here my part arrive then, finally my son had to help me to install the Microwave door, the part arrive quick so I’ll give the a 10+ but not the service.

Dear Ofelia, We sincerely apologize for the inconvenience you experienced regarding the service time. While we're pleased to know the parts arrived promptly, we understand that the delay in getting our technician to you was less than satisfactory. To provide context, in our efforts to optimize service routes and be environmentally conscious, we allocate service based on zip codes on specific days. This approach aids us in managing gas consumption and mileage on our service vehicles. We understand, however, that this can sometimes lead to delays. It's regrettable that you had to enlist the help of your son for the installation, and we truly appreciate your understanding. We continuously aim to improve and assure you that we're working diligently to streamline our services. Thank you for your feedback and patience. Please do not hesitate to reach out should you have any further concerns or questions. Warm Regards, The D3appliance Team

Overall Experience

Melinda

Albuquerque, New Mexico

09/26/2023

So great thank you

Overall Experience

Albuquerque, New Mexico

09/20/2023

Overall Experience

Socks

Rio Rancho, New Mexico

09/19/2023

Larry knows his stuff

Overall Experience

Albuquerque, New Mexico

09/14/2023

You guys keep changing parts and never solve the problem i had since the beginning

Dear Neima, We sincerely apologize for any inconvenience you may have experienced. Our top priority is to provide exceptional service and promptly resolve any issues you encounter. We have verified with WHIRLPOOL tech line that your unit is operating as intended. If you experience any further problems, please don't hesitate to reach out to us, and we will provide you with the best strategy moving forward. Thank you for your understanding.

Overall Experience