We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Pueblo, CO 81003
James
Job Details:
01/24/2024
found pressure hose loose causing unit to think water was present when there was none. checked hose and tub both ckok resecured hose on both ends and tested. all ops ckok. if problem persist and cust calls back will need main board W11188527
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pueblo, CO 81001
James
Job Details:
01/24/2024
Found unit with cockroaches in console area (see pics). advised cust no work can be done until situation resolved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Peyton, CO 80831
Aaron
Job Details:
01/24/2024
"Ice clumping in ice bin causing new ice to pile without blocking ice level sensor, cleared ice and tested ice level sensor in diagnostics, working well now. Advised customer of situation and survey."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Colorado Springs, CO 80908
Aaron
Job Details:
01/24/2024
"Heating element is shorted out, thermostats check out okay, Needs element. Approved onsite. Removed and replaced element, tested unit and heating well now. Element 279838 $99.28Tax $8.14Supplies $14.50Hc $149.95Labor $199.95Total job $471.82No return on parts Auth $471.82 Total due #34N4AT"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Colorado Springs, CO 80921
Glenn
Job Details:
01/24/2024
Tighten Blower wheel & Motor Clamps. All OPS Test:OK
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Colorado Springs, CO 80924
Aaron
Job Details:
01/24/2024
"Front left burner has gas, but is not sparking, replaced module, electrode and burner head, tested and working well now. Advised customer of 5 star survey."
We serviced a
JENNAIR MICROWAVE
Model JMC3415ES02
Near Monument, CO 80132
Glenn
Job Details:
01/24/2024
"Install New Harness, Switch Assy, Power Filter, ControlAll OPS Test:OK"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Pueblo, CO 81003
James
Job Details:
01/24/2024
ticket for wrong unit new ticket created
We serviced a
MAYTAG M/W OTR
Model MMV4206FZ5
Near Colorado Springs, CO 80924
Aaron
Job Details:
01/24/2024
"Door switches and fuse are shorted out, customer states she closed the door too hard, unable to test power to the high voltage system or board due to the fuse being first in line. Needs switches and fuse.Fuse w11707984 $69.13Door switch assembly w11197766 $68.43?2=136.86Total parts $205.99Tax $16.89Supplies $14.50Hc $149.95Labor $189.95Total job $577.2830 day estimate No return on parts Auth 149.95 hc #JV4UV9"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Colorado Springs, CO 80908
Aaron
Job Details:
01/24/2024
"Plastic warping on console, removed and replaced console assembly, retested and working well now, no scratches or dents, verified by customer. Advised customer of 5 star survey."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Grand Junction, CO 81504
James R
Job Details:
01/24/2024
Signed disclaimer.Replaced timer and knob. Ok Customer needs vent of home cleaned and tubing behind unit is crushed needs that fixed as well. Operation as should. Please fill out whirlpool tech satisfaction.Thank You.
We serviced a
JENNAIR DISHWASHER
Model JDPSG244LS2
Near Colorado Springs, CO 80904
Carlos
Job Details:
01/24/2024
"Installed seal ran test, no leaks found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Grand Junction, CO 81501
James R
Job Details:
01/24/2024
Signed disclaimer. No water. checked filter ok. cant hear water inlet valve. Removed panel over compressor. Removed valve found wire harness to valve not connected right connect good. Test cycled icemaker and water dispenser operating as should. Put a leak board under unit. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
BOSCH DISHWASHER
Model SHXM78Z55N/01
Near Pueblo, CO 81004
James
Job Details:
01/24/2024
found loose wire at main board causing intermittent failure. secured wire and tested unit all ops ckok
We serviced a
BOSCH REFRIGERATOR BOT
Model B36CL81ENG/05
Near Pueblo, CO 81005
James
Job Details:
01/24/2024
ran ice maker through all test. found ice tray frozen causing it to not rotate. broke ice free and unit harvested as designed tested fill. unit fills well with no splashing. advised cust to monitor. if problem persist will need ice maker 12028493 402.49+tax. unit is a callback no money collect
We serviced a
BOSCH DISHWASHER
Model SHE3AR76UC/28
Near Pueblo, CO 81005
James
Job Details:
01/24/2024
"installed pcb, tested ops all ckok. left litmus"
We serviced a
PROFILE WALL OVEN
Model PT7800SH5SS
Near Peyton, CO 80831
Kris
Job Details:
01/24/2024
called assurant. unrepairable email 3-5 business day
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT715SYNF
Near Peyton, CO 80831
Kris
Job Details:
01/24/2024
installed all parts sent ran test op all ok at tihs time.
We serviced a
SUBZERO REFRIGERATOR
Model IT-36CI-LH
Near Colorado Springs, CO 80907
Jessie
Job Details:
01/24/2024
"Got to home. Customer showed me what he thinks causes unit to make noise. He moved ice away from ice bucket to force icemaker. It on phone with techline, spoke with Brad. Went through testing. Icemaker would not cycle for us. Instructed to replace icemaker and run test. Replace icemaker, ran test. All ok"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SG/AA 01 RF
Near Colorado Springs, CO 80928
Mathew
Job Details:
01/24/2024
"Replaced all parts, auger ice maker control and ice bin. Test op all ok. Made sure room is sealed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB6200QLAA
Near Colorado Springs, CO 80925
Mathew
Job Details:
01/24/2024
Replaced door. Test op all okay.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DVE50R5200
Near Colorado Springs, CO 80925
Mathew
Job Details:
01/24/2024
"Found excess lint built up on blower wheel blocking wheel from spinning, lint build up on rollers. Cleared all obstructions and vacuumed out drier. Test op all okay."
We serviced a
MAYTAG M/W OTR
Model MMV6190FZ04
Near Rio Rancho, NM 87124
Joe
Job Details:
01/24/2024
cx complaint - fan runs on high regardless of setting. internal exhaust fan. whenever fan is on - inspected unit and replaced control
We serviced a
SAMSUNG MICROWAVE
Model ME19R7041FS
Near Fountain, CO 80817
Mathew
Job Details:
01/24/2024
Replaced magnetron and transformer.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22M9581SG/AA
Near Colorado Springs, CO 80906
Mathew
Job Details:
01/24/2024
"Water has ran down into bottom of fridge, onto the floor causing existing door damage in front of fridge. Found icemaker iced up, replaced all Ice room parts and control. Test op all okay."
We serviced a
MONOGRAM DISHWASHER
Model ZDT925SPN7SS
Near Glenwood Springs, CO 81601
Erik
Job Details:
01/24/2024
CX states the dishwasher was NOT to blame
We serviced a
GE STACK UNIT
Model GUD27ESSM1WW
Near Glenwood Springs, CO 81601
Erik
Job Details:
01/24/2024
damaged upper left panel correct drum contact point/ test: GOOD see quick picsJOB COMPLETE
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Albuquerque, NM 87111
Jason
Job Details:
01/24/2024
checked unit found damaged wire repaired wire unit checks ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Edwards, CO 81632
Antonio
Job Details:
01/24/2024
Found water tray not in it proper location. Installed properly until tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Avon, CO 81620
Antonio
Job Details:
01/24/2024
Found frezzer door not sealing properly adjusted door unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ10
Near Sandia Park, NM 87047
Jason
Job Details:
01/24/2024
installed mastic pads unit opperation checks ok
We serviced a
GENERAL ELECTRIC ICE MACHINE
Model UCC15NPRBII
Near Aspen, CO 81611
Erik
Job Details:
01/24/2024
inline filter behind unit leaking - NOT ICE MAKER
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/20
Near Aspen, CO 81611
Erik
Job Details:
01/24/2024
install part on site/ test: GOODJOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Los Lunas, NM 87031
Larry
Job Details:
01/24/2024
CX complaint - Washer grunding - Inspected unit and found the shifter failed damaging the splutch - Replaced both with pre-id parts and tested good - unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Rio Rancho, NM 87124
Joe
Job Details:
01/24/2024
cx complaint - dryer not drying cloths in one cycle- damp cloths - inspected unit - replaced thermal cutoff; used 1 W10909685 (fuse thermal) from stock
We serviced a
SAMSUNG DRYER
Model DVE50BG8300VA3
Near Colorado Springs, CO 80911
Mathew
Job Details:
01/24/2024
Found vent housing broken. Replaced broken part and test op.
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRABB/AA
Near Pueblo, CO 81007
James
Job Details:
01/24/2024
Installed ordered part tested operations all check okay. found evidence of mice investigation advice customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Loma, CO 81524
James R
Job Details:
01/24/2024
"Customer signed disclaimers. Evac system., Replaced drier, Compressor and overload relay capacitor. Evac system again. let set in vacumn for a few minutes vacumn held. Charged system. -6 lo side 60 hi side compressor amperage .80 good. Unit is starting to cool. Please fill out whirlpool tech satisfaction survey. Thank You."
We serviced a
THERMADOR RANGE
Model PRG305WH/04
Near Colorado Springs, CO 80909
Jerimiah
Job Details:
01/24/2024
"Installed replacement parts, Cust will keep track of unit functionality. Unit check ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Bosque Farms, NM 87068
Larry
Job Details:
01/24/2024
Installed insulation - Unit should be good to go
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Los Lunas, NM 87031
Larry
Job Details:
01/24/2024
CX complaint - Washer making grinding noise - Inspected unit and found the pulley came loose and was not engaging the splutch - Secured pulley and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Los Lunas, NM 87031
Larry
Job Details:
01/24/2024
CX complaint - Washer making the light in the kitchen flicker - Inspected unit and found the washer pulling about 2 amps when in agitate - Explained that LED lights are more sensitive to amp flux - Washer is operating as designed
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Socorro, NM 87801
Larry
Job Details:
01/24/2024
CX complaint - odors and smells of newly installed range or oven - plastic - Inspected unit and found the unit is newly installed and needed to be burned in.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Moriarty, NM 87035
Jason
Job Details:
01/24/2024
chcecked unit could not verify cx complaint at this time checked error codes and unit opperation checks ok
We serviced a
GE REFRIGERATOR
Model TCS18PADBLBS
Near Colorado Springs, CO 80909
Ralph
Job Details:
01/23/2024
"evap fan motor was frozen in place, cleared and unit checked okay...cust paid in full authono. R33TNM"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Colorado Springs, CO 80917
Glenn
Job Details:
01/23/2024
"Unit stopped cooling in FF, Frzr has always been ok. Customer defrosted unit for 3 days with power off and doors open. Still having same issue.Temps upon arrival 39F - 53F, 3F Frzr. Diag Test > Bad Evap Thermistor. SR# 7738310177 , COVER-EVAP (Comes w/ Thermistor and harness) - W11395558 $313.87 , Tax $25.74 , MPS $14.50 , Labor $249.95 , SC $149.95 , Declined Estimate for now until a few weeks & will call us back. Paid SC fee $149.95 , Autho#4J994W"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rifle, CO 81650
James R
Job Details:
01/23/2024
Printed labels took pics ready to send.
We serviced a
SAMSUNG OVEN
Model NE63A6711SS/AA
Near Colorado Springs, CO 80918
Brandon
Job Details:
01/23/2024
"Cx said door glass was cracked but I found no cracks, all checks ok hass would not pass"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO36QMB01
Near Colorado Springs, CO 80904
Ralph
Job Details:
01/23/2024
installed part and unit checked okay
We serviced a
MAGIC CHEF BEVERAGE CENTER
Model HMWC50ST/HMVC58ST
Near Colorado Springs, CO 80904
Ralph
Job Details:
01/23/2024
"unit is a few days out of warranty, and cust would still be responsible for the labor , she is not repairing...cust paid total autho no. UM994V"
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRS321SDHZ08
Near Colorado Springs, CO 80915
Roman
Job Details:
01/23/2024
"Removed the old dispenser and installed new one, tested the ice and water and its dispensing great."
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Peyton, CO 80831
Aaron
Job Details:
01/23/2024
"Unit not properly level, corrected front right leg, tested and working well now, verified by customer. Advised customer of 5 star survey."
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Peyton, CO 80831
Aaron
Job Details:
01/23/2024
"Removed and replaced valve assembly and control, calibrated control and tested unit through diagnostics and bulky cycle, working well now. Advised customer of 5 star survey."
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060US/AA
Near Colorado Springs, CO 80921
Jessie
Job Details:
01/23/2024
Sc error. Slow drain. Took apart the pump and found piece of coffee cup in the pump.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Peyton, CO 80831
Jerimiah
Job Details:
01/23/2024
"Unit inconsistently igniting, and multiple times tries to reignite during preheat. Found oven connected to GFCI breaker and is also being shared with microwave. Advised to isolate each appliance and set to standard breaker over gfci per installation information. Adjusted bake pipe to proper high altitude setting, adjusted surface burners to proper height. Unit check ok. W11162730 DSI board"
We serviced a
JENN-AIR WALLOVEN
Model JMW3430LL02
Near Colorado Springs, CO 80908
Aaron
Job Details:
01/23/2024
"Removed and replaced both oven fan blades, tested unit at 425f, working well now, verified by customer. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Colorado Springs, CO 80923
Aaron
Job Details:
01/23/2024
"Motor dispenser has power, but is weak, coupling was able to come off of shaft, removed and replaced dispenser motor, tested and working well now. Advised customer of 5 star survey."
We serviced a
GE REFRIGERATOR
Model GTE17GSNBRSS
Near Fountain, CO 80817
Roman
Job Details:
01/23/2024
"Water line has a leak where it goes into the floor, cx had a lot of line left and wanted to use it and not replace the entire line. Cut the line and wrapped it behind the fridge and under the floor. Labor $100.00Sc $129.95 Total cost $229.95. $229.95 CK Auth# H4WW3J *wants invoice mailed"
We serviced a
SAMSUNG DRYER
Model DVE45T6000W/A3
Near Colorado Springs, CO 80906
Roman
Job Details:
01/23/2024
"Turned the dryer on and it will only click, took the dryer apart and the belt was not around the idler pulley, belt and pulley are okay. Put the dryer back together and tested it, dryer is spinning and heating. Recommend not drying heavy uneven loads. Paid sc $129.95 CC Auth# 4ULAJ4"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AV/A2 11
Near Colorado Springs, CO 80905
Roman
Job Details:
01/23/2024
"Ran the washer in diagnostics and washer ran through it all okay, ran a normal cycle and washer stopped at 11 minutes into the cycle, checked control board and motor. Unplugged the hall sensor and plugged back in, washer ran through a cycle. Recommend replacing the hall sensor. Sensor #DC31-00098A $132.20Tax $10.84Part total $143.04MPs $14.50Labor $249.95Sc $129.95Total cost $537.44Paid sc"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Colorado Springs, CO 80927
Aaron
Job Details:
01/23/2024
"Lid lock assembly is shorted out, control cannot sense, verified power at control, unable to test unit further as lid lock is first step in diagnostics. Discussed situation with techline. SR7738302529 Needs latch. Approved onsite. Removed and replaced latch assembly. Tested unit through diagnostics, working well now. Latch w11700916 $85.02Tax $6.97Supplies $14.50Hc $149.95Labor $179.95Total job $436.39No return on parts Auth total due $436.39 #WN33R4"
We serviced a
BOSCH WALL OVEN
Model HBL8750UC/11
Near Colorado Springs, CO 80918
Jerimiah
Job Details:
01/23/2024
Installed replacement display board. Unit check ok charged labor as quoted $199.95 CC Auth# 94HYN9
We serviced a
DACOR DOWNDRAFT VENT
Model RV36S
Near Colorado Springs, CO 80918
Jerimiah
Job Details:
01/23/2024
"Unit not functioning, no rise no response, parts are available for unit, checked incoming voltage off terminal, unit is a 240 unit, 120 is properly set to blower, 55/55 hot/neu going to control board is not. Cust will have to have electrician repair incoming power. Charging 2nd appl sc $99.95 CC Auth# CN43L982633 button board700991 control76457 motor"
We serviced a
KITCHENAID WALLOVEN
Model KOCE500ESS20
Near Monument, CO 80132
Glenn
Job Details:
01/23/2024
"Install New Switches Harness Assy, Sensor, Magnetron & Inverter. All OPS Test:OK"
We serviced a
DACOR SINGLE WALL OVEN
Model MCS130S
Near Colorado Springs, CO 80918
Jerimiah
Job Details:
01/23/2024
"Unit not heating, convection motor making noise. Parts are NLA charging service call $164.95 CC Auth# LAUE3LDE81-05672A RELAY BOARD NLADE81-05631A CONV MOTORDE81-06277A BAKE ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fountain, CO 80817
Carlos
Job Details:
01/23/2024
Installed control board ran test op all ok.
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/02
Near Manitou Springs, CO 80829
Ralph
Job Details:
01/23/2024
"unit not draing properly, cleared ice and cleared obstruction in the fz evap drain hole....Amy one hour on this call please"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Colorado Springs, CO 80921
Glenn
Job Details:
01/23/2024
"Attempted to replace FF Door switch, however; wires are foamed in deep into cabinet. Unable to install new switch. Techline: Submitted picture to: robert_yon@whirlpool.com , SR# 7738304449 , Techline submitted for replacement, Customer will receive a call from Manuf. within 3 business days."
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near Pueblo, CO 81001
James
Job Details:
01/23/2024
installed ordered parts. tested ops all ckok
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Colorado Springs, CO 80925
Carlos
Job Details:
01/23/2024
"Called Techline SR 7738302675. Replaced heating element. Dryer has temperatures in cycle up to 159 down to 130 degrees, heats ok. Cx has a foil metal vent, cx has to replace vent and clean vents to improve air flow."
We serviced a
GE RANGE
Model PGS950SEF5SS
Near Colorado Springs, CO 80908
Jerimiah
Job Details:
01/23/2024
"Bake igniter dead, needs replacing. Cust holding off on repairs. Labor will be $189.95 upon return service. Charging service call $136.45 CC Auth# A9MF93WB13K10043 bake igniter $177.02"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rifle, CO 81650
James R
Job Details:
01/23/2024
Signed disclaimer. Replaced UI and electronic control. Calibrated unit. Test then in service diagnostics. Unit is working as should. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
SAMSUNG REFRIGERATOR
Model RS22T5201SR/AA
Near Colorado Springs, CO 80923
Mathew
Job Details:
01/23/2024
"Found ice build up in ice route. Replaced ice room assy, auger and bun. Test op all okay."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Colorado Springs, CO 80923
Mathew
Job Details:
01/23/2024
"Replaced all icemaker parts. Sealed room, test op all okay."
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Albuquerque, NM 87114
Joe
Job Details:
01/23/2024
"cx complaint - wont finish cycle qnd leaks - inspected unit - gearcase leaking - needs clutch, gearcase, drain pump and possibly control board - customer declined repair"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Breckenridge, CO 80424
Antonio
Job Details:
01/23/2024
Installed new water valve unit tested good
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Colorado Springs, CO 80908
Brandon
Job Details:
01/23/2024
"Errors 39c, 40c, replaced ice maker, auger clip broke replaced auger assy, tray cracked replaced tray, applied service tips, tested op all checks ok hass not compatible"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Colorado Springs, CO 80927
Mathew
Job Details:
01/23/2024
"Replaced all icemaker parts, sealed room test op all okay."
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SR/AA
Near Colorado Springs, CO 80921
Mathew
Job Details:
01/23/2024
"Replaced all icemaker parts, sealed room and test op all okay."
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SG/AA
Near Colorado Springs, CO 80922
Mathew
Job Details:
01/23/2024
"Replaced icemaker, auger and board. Sealed room and test op all okay."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG
Near Colorado Springs, CO 80915
Mathew
Job Details:
01/23/2024
Replaced wash vane and test op. All okay.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Colorado Springs, CO 80921
Glenn
Job Details:
01/23/2024
"Reseat connections to PCB. All OPS Test:OK, Vent system appears to be ok, however; suggest have vent system cleaned at least once per year. All Talked about Timed Dry Cycle option."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Colorado Springs, CO 80920
Glenn
Job Details:
01/23/2024
cycle will not run - sp w11632927 - special project s17538Install New Capacitor. All OPS Test:OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Rifle, CO 81650
James R
Job Details:
01/23/2024
Signed disclaimer. Adjusted the unit tilted back so door will shut more on its own. Explained to customer that the freezer door has a self aligning feature so the drawer will close properly. This is the design of it. If pull more on the left side can hear the gears slip this is normal when door shuts it straightens out. Operating as should. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Pueblo West, CO 81007
Kris
Job Details:
01/23/2024
installed compressor ran test op all ok at this time. cx will monitor unit for 24 hours before loading with food.
We serviced a
BEKO FRENCH DOOR REFR
Model BFFD3624XSS
Near Pueblo, CO 81007
Kris
Job Details:
01/23/2024
helped jk
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Aspen, CO 81611
James R
Job Details:
01/23/2024
Signed disclaimer. Replaced Console. Test functions of all cycles and options. They are working as should. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Woodland Park, CO 80863
David
Job Details:
01/23/2024
Replaced main control board Ran diagnostics quick cycle All good Cycle selecte going where they are supposed to
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Albuquerque, NM 87114
Joe
Job Details:
01/23/2024
cx complaint - taking too long to dry - inspected unit - found bad heater element - replaced element - unit good to go; used 1 279838 (element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rio Rancho, NM 87124
Joe
Job Details:
01/23/2024
cx complaint - not making ice and not cooling correctly - inspected unit - makinmg ice fine now and all temperatures were within range - culd not duplicate issues
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Blue River, CO 80424
Antonio
Job Details:
01/23/2024
Found units clod water line clogged so was timing out cleared unit tested good
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HI
Near Aspen, CO 81611
James R
Job Details:
01/23/2024
Cleaned out bellow drain holes and removed front of unit and cleaned out drain pump screen. Reassembled unit. Test operation. Noisy in spin removed rear panel found drain hose not mounted in one place hitting wall. Installed a zip tie. reassembled and test. Ok Customer paid $209.00 service call auth code EYYH9KPlease fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Rio Rancho, NM 87124
Joe
Job Details:
01/23/2024
cx complaint - washer isn't dispensing fabric softener - replaced dispenser and drawer - unit good to go
We serviced a
WHIRLPOOL WALLOVEN
Model WOC54EC0AS04
Near Albuquerque, NM 87120
Larry
Job Details:
01/23/2024
CX complaint - MW light not working - Inspected unit and found the lame failed - Replaced lamp with pre-id part and tested good - Unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Santa Fe, NM 87505
Jason
Job Details:
01/23/2024
installed drain assy unit opperation checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Albuquerque, NM 87120
Larry
Job Details:
01/23/2024
CX complaint - Not draining - Inspected unit and found the drain pump failed - Replaced pump and tested good - Unit is good to go
We serviced a
WHIRLPOOL M/W OTR
Model WML75011HZ10
Near Albuquerque, NM 87114
Larry
Job Details:
01/23/2024
CX complaint - Truntable comes off track - Inspected unit and noticed the cx is shorter than usuall and may be bumping the turntable when putting items in the MW - I also noticed a couple very hard grains of rice that may have contributed to the turntable to come off track - I ran the unit a few times for two minuts at a time with no issues - Advised cx to take better care when placing items in MW - Called teckline to document (SR7738308454) - Unit is operating as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rio Rancho, NM 87124
Larry
Job Details:
01/23/2024
CX complaint - DW leaking - Inspected unit and found an extra piece of insulation inside the door that was hanging into the lip of the tub and wicking up and out and dripping on the floor - Removed extra insulation and tested good - Unit is good to go
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Albuquerque, NM 87107
Larry
Job Details:
01/23/2024
CX complaint - Not draining - Inspected unit and found the drain pump failed - Replaced with pre-id parts and tested good - unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Santa Fe, NM 87507
Jason
Job Details:
01/23/2024
checked unit found loose connection at timer re seated plug unit checks ok