We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Pueblo, CO 81005
Brandon
Job Details:
05/09/2024
"Errors 39c, 14c, 15c, bad ice maker, replaced ice maker and tray, cycled ok, hass oqc passed, Svf and labor paid $319.90 Auth# 3T9X4L"
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5100SRAA
Near Pueblo, CO 81003
Brandon
Job Details:
05/09/2024
"Replaced compressor, dryer and repaired leaks, vacuumed unit for 10 minutes, charged unit to spec 86g, hass oqc passed"
We serviced a
JENN-AIR RANGE
Model JDRP848HL01
Near Grand Lake, CO 80447
Antonio
Job Details:
05/09/2024
Installed new cooling fans unit tested good
We serviced a
SUBZERO WARMING DRAWER
Model 700BR
Near Colorado Springs, CO 80919
Ralph
Job Details:
05/08/2024
unit has a refrgerant leak cust not repairing
We serviced a
SAMSUNG REFRIGERATOR
Model RF22M9581SR/AA
Near Colorado Springs, CO 80909
Brandon
Job Details:
05/08/2024
"Replaced ice maker kit and tray, cycled ok, hass oqc passed"
We serviced a
SUBZERO REFRIGERATOR
Model 590
Near Colorado Springs, CO 80904
Ralph
Job Details:
05/08/2024
installed part and unit checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU920PFGB2
Near Colorado Springs, CO 80921
Eric
Job Details:
05/08/2024
"Tested water valve, unit getting power and working currently, customer stated that they could hear it open and close intermittently. Recommend changing out control board and water valve. Control board discontinued. Water inlet valve $96.24 W10844024Tax$7.89Supplies$14.50HC $149.95Labor$199.95Total$318.58Paid HC $149.9530 day estimate No return on parts$164.95 CC Auth# AJFK3F"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Pueblo West, CO 81007
Domingo
Job Details:
05/08/2024
Ran a test mode on ice maker and it turn it called for water but no water pull refrigerator back the hose was twisted and untwisted refrigerator was very unlevel I level it and everything is working as it should
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pueblo, CO 81001
James
Job Details:
05/08/2024
Installed ordered parts all ops test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Belen, NM 87002
Larry
Job Details:
05/08/2024
CX complaint - Tripping breaker - Inspected unit and found the unit pulling just under 1 amp when running and just under 7 amps when in defrost - Unit is NOT on a dedicated outlet - Called techline to document (SR7739055449) - Unit is operating as designed
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Pueblo, CO 81001
James
Job Details:
05/08/2024
Installed ordered parts amd tightened all visible screws tested ops all ckok. Still slight vibration from panels but sound is much better.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555FDSZ09
Near Colorado Springs, CO 80927
Aaron
Job Details:
05/08/2024
"Inspected unit, ice maker is working well at time of inspection, compressor support bracket rattling, corrected and monitored, tightened door handles, working well now. Svf of 129.95 previously collected."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Monument, CO 80132
Eric
Job Details:
05/08/2024
"Unit currently cooling, customer stated that they heard a noise coming from the control board and unit was not coming on, they unplugged it for several hours and when they plugged it back in unit began to cool. Double checked control board and did not see any signs of burnt or damaged wires, checked compressor and overload all in good order at this time. Customer to monitor if anything changes, if it does happen again, recommend changing control board and compressor overload."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0F
Near Colorado Springs, CO 80908
Aaron
Job Details:
05/08/2024
"Removed and replaced all components, tested unit through diagnostics, working well now, no leaks, installed litmus strip and advised customer of survey."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Colorado Springs, CO 80908
Aaron
Job Details:
05/08/2024
"Top rack adjuster tabs are broken, removed and replaced assembly, tested and working well now, no leaks, installed litmus strip and advised customer of survey."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pueblo, CO 81004
James
Job Details:
05/08/2024
"Checked through all systems on unit per sf clamped back panel tabs to make sure unit is tighter to frame. Checked spanner nut and all other components including suspension, no issues found. tested without clothes, and again with similarly sized load to what customer runs. No Noise observed verified by cust that noise not present."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Colorado Springs, CO 80922
Aaron
Job Details:
05/08/2024
"Heating element and fuse are shorted out, knob has crack in shaft, wearing timer shaft, removed and replaced components, tested unit, working and heating well now. Advised customer of 5 star survey."
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5100SRAA
Near Colorado Springs, CO 80909
Brandon
Job Details:
05/08/2024
"Leak at lokring, repaired leak and vacuumed unit for 10 minutes charged unit to spec 86g, hass oqc passed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Colorado Springs, CO 80909
Carlos
Job Details:
05/08/2024
IM was turned off by CX accidentally
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Glenwood Springs, CO 81601
James R
Job Details:
05/08/2024
custyomer sighned disclaimer' verify amp draw in rang all good .reallighn door gasket .all good job complete.CX paid with srvice call 149.95 auth code 4993NL.please fill out whirlpool tech satifaction survey.Thank You.
We serviced a
MAYTAG WASHER
Model MVW6500MW0CX
Near Rio Rancho, NM 87124
Joe
Job Details:
05/08/2024
Cx complaint. Lid won't lock. Inspected unit. Found lid lock and strike broken replaced lock and strike. Tested unit. Unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rio Rancho, NM 87124
Joe
Job Details:
05/08/2024
Cx complaint food freezing in Refrigerator. Inspected unit. Replaced defusser. Tested unit. Unit good to go
We serviced a
JENN-AIR COFFEE MACHINE
Model JJB6424HL0
Near Silverthorne, CO 80498
Antonio
Job Details:
05/08/2024
Sr#7739051806
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH1
Near Carbondale, CO 81623
James R
Job Details:
05/08/2024
customer sighnwed disclaimer. Replaced drain pump. Run unit thru a diagnostics test cycle. No error codes and no leaks and unit drained. Unit is operating as should. Put a leak board under unit. Took pic.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25C5551SR/AA
Near Colorado Springs, CO 80916
Brandon
Job Details:
05/08/2024
Replaced ice maker and cycled ok hass oqc passed
We serviced a
PROFILE REFRIGERATOR
Model PYE22KYNJFS
Near Colorado Springs, CO 80906
Roman
Job Details:
05/08/2024
Installed new control board and tested the unit. Ice dispenses and so does the water. Made sure fridge is working properly. Fridge working great.
We serviced a
BLUESTAR REFRIGERATOR BOT
Model BBBF361A
Near Colorado Springs, CO 80906
Roman
Job Details:
05/08/2024
"Fridge outlet is good, pulled the board out and noticed a little bit of white powder on it. Unplugged every connector and plugged back in. Plugged fridge in and it said some needs service. Got of it and fridge tuned on. Both compressors kicked on and both evaporator fans are working. Labor $99.95Sc $149.95Paid $249.90 CC Auth# 3PVH49"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Colorado Springs, CO 80908
Mathew
Job Details:
05/08/2024
"Found iceroom frozen up. Defrosted, sealed room. Installed new icemaker, upgraded drain hose, replaced cracked bin. Replaced old control. Test op all okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Colorado Springs, CO 80907
Carlos
Job Details:
05/08/2024
Installed shroud and fan motor all ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Colorado Springs, CO 80907
Carlos
Job Details:
05/08/2024
Installed control board ran test runs ok
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/03
Near Colorado Springs, CO 80906
Roman
Job Details:
05/08/2024
Called tech support and checked voltage to the dispenser and figured out it locked and had a pinched wire. Same with ice maker. Ice maker should start working. If not may need to replace. Purged the water filter and made sure fridge kicked on.Paid sc
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Silverthorne, CO 80498
Antonio
Job Details:
05/08/2024
"Installed arm unit still sr#7738947793 tech line going to send to engineering to see if any further thing can be done, but for now, the unit is working properly"
We serviced a
SAMSUNG WASHER
Model WF50BG8300AVUS
Near Peyton, CO 80831
Mathew
Job Details:
05/08/2024
"Found unit leaking from door seal. Replaced damaged door seal and test op all okay. Saw water marks coming from dispenser, made sure dispenser was okay, could not duplicate leaks from dispenser."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Colorado Springs, CO 80911
Carlos
Job Details:
05/08/2024
Installed gear case all ok
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Colorado Springs, CO 80925
Carlos
Job Details:
05/08/2024
Installed heater all ok. $179.95 CC Auth# EX43MM
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rio Rancho, NM 87124
Joe
Job Details:
05/08/2024
Cx complaint. Lid not locking. Inspected unit. Replaced lock and strike. Tested unit. Unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Rio Rancho, NM 87124
Joe
Job Details:
05/08/2024
Cx complaint. Ui control cracked. Inspected unit Replaced ui control. Tested unit. Unit good to go
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rio Rancho, NM 87144
Joe
Job Details:
05/08/2024
"Cx complaint. Burning smell. Inspected unit. Burning smell in motor, needs motor (W11026785) , sputch ( W10721967) ,belt (W11239857), shield (W11409708) ,latch (W11700916) and strike (W11457841) talked to safety sr# 7738985564. Stated unit wouldn't be covered"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Peyton, CO 80831
Mathew
Job Details:
05/08/2024
"Found iceroom frozen over. Defrosted, sealed room and installed icemaker repair kit. Test op all okay."
We serviced a
KITCHENAID RANGE
Model KDRP467KSS09
Near Albuquerque, NM 87122
Jason
Job Details:
05/08/2024
Checked unit found thermal fuse is open a lot of parts are not available for this unit blower is also nlaSC$151.85LABOR$184.40MPS$17.50THERMAL FUSE#WPW10017820$146.02TX$12.41TOTAL$512.18Auth code:Y949F4$151.85
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Albuquerque, NM 87112
Jason
Job Details:
05/08/2024
checked unit found drain pump plug was not seated causing unit to not pump out at times re-seated plug unit checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Colorado Springs, CO 80916
Brandon
Job Details:
05/08/2024
"Errors 40c, 22c, 25c, replaced ice maker and tray, cycled ok, recommended servicing unit because evap cover is frozen up"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Tijeras, NM 87059
Jason
Job Details:
05/08/2024
"Installed timer unit checks ok, found some power fluctuations cx to call electrician to have power checked out"
We serviced a
SAMSUNG WASHER
Model WA48H7400AP/A2
Near Peyton, CO 80831
Mathew
Job Details:
05/08/2024
"Replaced seized clutch assy, replaced bad clutch motor. Re assembled unit test op, unit not spinning. Replaced control, unit working as expected. Test op all okay."
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Falcon, CO 80831
Mathew
Job Details:
05/08/2024
Stacked unit. Found leak coming from door gasket. Replaced torn door gasket. Could not hook unit up to hass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Colorado Springs, CO 80920
Eric
Job Details:
05/08/2024
"Tested and found unit not spraying, replaced failed sump pump. Tested unit working properly at this time, installed litmus stripe and informed customer of survey."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Falcon, CO 80831
Aaron
Job Details:
05/08/2024
"Tested unit once more, temperatures are good, unit has good push, all parts replaced are working well, disconnected vent hose and ran unit for 30 minutes, code did not appear. Discussed situation with techline, venting has at least 4 curves including vent hose. Advised customer of survey. SR7739050960"
We serviced a
KITCHENAID WALL OVEN ELECTR
Model KEBS207SSS04
Near Colorado Springs, CO 80906
Jerimiah
Job Details:
05/08/2024
"Installed replacement Copernicus and thermal sensor, customer will keep track of unit functionality. Charging service call $229.95 CC Auth# 943CLH"
We serviced a
GE RANGE GAS
Model PGP9830SJ1SS
Near Colorado Springs, CO 80906
Jerimiah
Job Details:
05/08/2024
"Issue with surface burners not igniting properly, cleaned burner igniters adjusted heads. Unit check ok, charged service call"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Florissant, CO 80816
Ralph
Job Details:
05/08/2024
"replaced listed parts, and unit checked okay"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Edgewood, NM 87015
Jason
Job Details:
05/08/2024
Installed valve unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Monument, CO 80132
David
Job Details:
05/08/2024
"Checked temperature, air temperatures will fluctuate. Product temperature from top shelf is 37 degrees. Good product temperature."
We serviced a
KITCHENAID RANGE
Model KDRU767VSS04
Near Colorado Springs, CO 80904
Roman
Job Details:
05/08/2024
Pull the unit out and remove the old fan installed new fan and tested the new unit. Oven heating up/ getting to temp and working great. Paid labor $229.95 CC Auth# YCU343
We serviced a
MAGIC CHEF WASHER-DRYER COM
Model MCSCWD20W3
Near Colorado Springs, CO 80903
Roman
Job Details:
05/08/2024
"Took the top off and ohmed out thermostats, bad high limit thermostats. Reset the thermostats and tested the unit. Unit is dry wrong and heating up great. Paid sc $129.95 CC Auth# 9LJ9AC"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Monument, CO 80132
David
Job Details:
05/08/2024
"Replaced blower wheel, ran diagnostics cycle, all good. Running quietly."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Peyton, CO 80831
Aaron
Job Details:
05/08/2024
"Removed and replaced components, tested unit through drain and spin cycle, working well now. Advised customer of 5 star survey."
We serviced a
FISHERPAYKEL DISHWASHER
Model DD24DCTX9
Near Pueblo West, CO 81007
James
Job Details:
05/08/2024
Found water under bottom drawer. Cleaned up water and ran test cycle. No new water observed. All seals and hoses test good. upon researching both online and while talking to cust discovered that this issue can occur from putting too large of dishes in bottom drawer which causes water to bypass seal. Left litmus and advised advised cust to monitor. Collected 149.95
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Pueblo West, CO 81007
James
Job Details:
05/08/2024
Installed ordered parts tested ops all ckok collected 159.95 $183.94 CC Auth# F9L4WN left litmus
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Los Lunas, NM 87031
Larry
Job Details:
05/08/2024
Installed sump assem and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Socorro, NM 87801
Larry
Job Details:
05/08/2024
CX instruct - Explained proper use and care - Unit is operating as designed - Collected SC-Auth-33UFNT
We serviced a
CAFE RANGE
Model CGS750P4M3W2
Near Silverthorne, CO 80498
Erik
Job Details:
05/08/2024
shutter adjustment on upper bake element/ lower oven bake and broil elements - test: odor not detectableinform CX of CO air quility standards per GE tech instructionsJOB COMPLETECX verbally confirm signature
We serviced a
GE DRYER
Model GFD55ESSNWW
Near Dillon, CO 80435
Erik
Job Details:
05/08/2024
Baffle fin came off drum asm * see quick picsused longer screw with wider thread and a washer to secure fin * see quick picsreattach fin and test: GOODCX verbally confrim signature
We serviced a
GE REFRIGERATOR
Model GYE22GYNJFS
Near Keystone, CO 80435
Erik
Job Details:
05/08/2024
rear metal panel vibrating from comprssor running: remove center screw - vibration goneJOB COMPLETECX not available for signature
We serviced a
GE REFRIGERATOR
Model PYE22KYNJFS
Near Breckenridge, CO 80424
Erik
Job Details:
05/08/2024
odor in FF cavity: sour chemical smellno obvious leaks or food rotcall GE TAG: suggest CX clean unit with warm soapy water and if a refreshing odor is desired add vanilla extract to a damp clothe and wipe down interiorcase# 12979093CX can call GE 1-800-GE-CARES
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Colorado Springs, CO 80925
Ralph
Job Details:
05/08/2024
"found some ice obstruction on and near the evap fan motor that was preventing the fan blade from spinning, clered and unit should be running correctly now, cust to monitor"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS08
Near Avon, CO 81620
Antonio
Job Details:
05/08/2024
The refrigerator is currently sitting on blocksand cans not be moved. Cx is unwilling to sign disclaimers
We serviced a
ROPER DRYER
Model RES7745PQ0
Near Colorado Springs, CO 80918
David
Job Details:
05/08/2024
"Repaired wire at thermal fuse, tested operation, all good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Colorado Springs, CO 80915
David
Job Details:
05/08/2024
"Checked dryer, thermal fuse bad. Replaced thermal fuse, tested and is running good."
We serviced a
SUB ZERO REFRIGERATOR
Model 532
Near Colorado Springs, CO 80919
Ralph
Job Details:
05/08/2024
"unitnhas a refrigerant leak, cust will order parts hisself and call once he needs them installed,autho no. 3T39WF"
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR/AA
Near Fountain, CO 80817
Mathew
Job Details:
05/07/2024
"Cleaned coils, tightened handles, tested ice maker. $129.95 CC Auth# RYCEH9"
We serviced a
BOSCH REFRIGERATOR
Model B22CS50NS/03
Near Colorado Springs, CO 80919
Eric
Job Details:
05/07/2024
"Customer complaint, unit not cooling. Checked and compressor not coming on, electronic control failed due to power surge. Recommend changing out inverter board. Part: inverter board $502.39 part#00647583Tax$41.20Supplies$14.50HC$149.95Labor$279.95Total$987.99Collected HC $149.95 balance $838.0430 day estimate No return on parts$149.95 CC Auth# 4M49R3"
We serviced a
SAMSUNG RANGE
Model NX58J5600SG/AA
Near Colorado Springs, CO 80918
Brandon
Job Details:
05/07/2024
"Unit not heating properly, bake ignitor only pulling 2.7 amps should be at least 3.2 amps, checked broil igniter and thermostat all checks ok, needs new bake igniter, Svf paid $129.95 Auth# 4H9NJ4, Dg94-00520a $271.58, Labor $199.95, Svf $129.95, Mps $14.50, Tax $22.27"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Fountain, CO 80817
Mathew
Job Details:
05/07/2024
"Found machine constantly running drain pump. Unclogged drain pump filter. Test op, unit working as expected. $136.45 CC Auth# W493X3Paid svf 129.95. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Rifle, CO 81650
James R
Job Details:
05/07/2024
Printed labels took pics ready to send.
We serviced a
WHIRLPOOL DRYER
Model MEDX500XW0
Near Pueblo, CO 81005
Domingo
Job Details:
05/07/2024
Drum was out of place put drum back in place and everything is working fine S/C 129.95 customer paid with check
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16 W
Near Rio Rancho, NM 87124
Joe
Job Details:
05/07/2024
Cx complaint. Intermittently not making ice. Replaced ice maker ordered last visit. Tested unit. Unit good to go
We serviced a
SAMSUNG DRYER
Model DVE55CG7100VA3
Near Colorado Springs, CO 80907
Mathew
Job Details:
05/07/2024
"Adjusted case to not rub on dryer, replaced faulty support roller. Test op all okay."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Colorado Springs, CO 80919
Eric
Job Details:
05/07/2024
"Customer states that washer not spinning out properly, checked via diagnostics as well as physically that the spluch is failing. Recommend replacing that as well as belt. Clutch W10721967 $76.43Belt W11239857 $81.88Tax$12.98Supplies$14.50HC$149.95Labor$179.95Total$515.69Balance$365.74Collected HC 149.9530 day estimate No return on parts $149.95 CC Auth# R94MEC"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 12
Near Pueblo, CO 81005
Domingo
Job Details:
05/07/2024
Silicone box defrost ice maker reset it it turn and water drop down its working Sc 129.95 customer pay 129.95 with check
We serviced a
BOSCH DISHWASHER
Model SHX84AAF5N/28
Near Pueblo, CO 81004
James
Job Details:
05/07/2024
Installed ordered float hood to replace broken one. Tested ops all ckok. Left litmus
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Colorado Springs, CO 80910
Mathew
Job Details:
05/07/2024
"Called techline to document persistent ice maker issue. Unit will be deemed unrepairable once we get a new 417 ticket number, per tech line agent. Advised Cx to create a new ticket."
We serviced a
PROFILE WASHER
Model PFQ97HSPV0DS
Near Pueblo, CO 81005
James
Job Details:
05/07/2024
Called ge tech support and talked to Jay. Ran through all test all ops test good. Did find drain hose too far in stand pipe causing excess moisture in tub causing poor drying. Zip tied drain hose to pipe 4' in stand pipe all ops test good let litmus
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Albuquerque, NM 87121
Larry
Job Details:
05/07/2024
CX complaint - Ice not dispensing - Inspected unit and found the auger failed damaging the ice bin - Replaced with pre-id parts and tested good - unit is good to go
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Albuquerque, NM 87121
Larry
Job Details:
05/07/2024
Model and serial tag is worn and unreadable - informed CX that we cannot repair under contract because of this
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Albuquerque, NM 87121
Larry
Job Details:
05/07/2024
CX complaint - Not draining - Inspected unit and found the drain filter clogged with debris - Cleaned filter and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Peyton, CO 80831
Aaron
Job Details:
05/07/2024
"Removed and replaced control and UI console, tested unit through diagnostics, working well now, no leaks, installed litmus strip and advised customer of survey."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Eagle, CO 81631
Antonio
Job Details:
05/07/2024
Installed bellow unit tested good
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Rio Rancho, NM 87144
Joe
Job Details:
05/07/2024
Cx complaint. Not filling enough. Inspected unit. No errors. Per tech support unit working as designed. Gave suggestions on how to get more water in basket. Sr# 7739046498
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Colorado Springs, CO 80921
Eric
Job Details:
05/07/2024
"Replaced lights, unit working properly at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Monument, CO 80132
Eric
Job Details:
05/07/2024
"Customer complaint that dishwasher slow drain and error code. Checked and cleared drain line, tested unit. Unit went through full cycle no errors. Conducted customer education on filter cleaning and maintenance, readjusted drain line for better flow. Informed customer on survey"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Colorado Springs, CO 80921
Eric
Job Details:
05/07/2024
Arrive and found right door gasket ripped removed and replaced. Inform customer survey and recommended that door be kept close so that gasket can form a proper seal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pueblo, CO 81001
Domingo
Job Details:
05/07/2024
Check heat elements and they test it good check drain is draining good the limit test it good customer has forgot using rinse aid it wont heat well if rinse aid is not use customer needs to put rinse aid and it will dry
We serviced a
WOLF COOKTOP
Model CG365C/S
Near Monument, CO 80132
Jerimiah
Job Details:
05/07/2024
"Unit is having metal seizing together. Such as burner mounting screws to holders. If further work needs to be done MUST be cautious and not tighten down screws, and back them off slightly. Installed replacement parts. Unit check ok.803177 simmer tubing"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Peyton, CO 80831
Aaron
Job Details:
05/07/2024
"Water inlet valve not allowing water into unit, removed and replaced valve, water incoming now, recommend new valve under sink for consistent pressure. Advised customer of situation and survey."
We serviced a
GE REFRIGERATOR
Model GNE29GSKGSS
Near Colorado Springs, CO 80903
David
Job Details:
05/07/2024
"Replaced control board, temps on ui seem to be more accurate. Watched for a little bit."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Cripple Creek, CO 80813
David
Job Details:
05/07/2024
"Checked range, found the ground strap from neutral to case was hooked up. On a 4 wire cord the ground strap is to be removed. Tested and is operating correctly."
We serviced a
GE WASHER
Model PFQ97HSPV0DS
Near New Castle, CO 81647
Erik
Job Details:
05/07/2024
perform test/ connect smartHQ service:test 15 compressor test: result - PASSspin test: PASScall GE TAG: confrim test results live with tech support - OOB error is only present codeTAG suggest to rebalance loads to prevent dry performance call GE 1-800-386-1215
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Peyton, CO 80831
Aaron
Job Details:
05/07/2024
"F8E1 Long fill, F7E6 motor drive error codes upon arrival, found built up debris in cold water inlet valve, customer states they use a well, cleared debris and leveled unit, tested unit , working well now. Advised customer of 5 star survey."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Colorado Springs, CO 80924
Aaron
Job Details:
05/07/2024
"F8E4 error code upon arrival, tested unit through quick wash and diagnostic cycles without dishes or soap, unit is working well at time of inspection, no leaks, water levels are good and drain pump is working well. Customer to monitor. Discussed with techline SR7739046548"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017AS4
Near Colorado Springs, CO 80908
Aaron
Job Details:
05/07/2024
"Sparks in cavity of unit by turntable motor, coupler melted, unit still heats, but sparks each 3-5 seconds. Discussed situation with safety, declined repair to the unit. Customer to contact whirlpool for further questions. Advised customer of 5 star survey."