We serviced a
WHIRLPOOL VENT HOODS
Model WVW53UC6LS
Near Monument, CO 80132
Glenn
Job Details: 11/16/2023
Install New Motor and Damper assy. All OPS Test:OK
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Carbondale, CO 81623
James R
Job Details: 11/15/2023
Removed unit tore apart found a wire to heater barely touching. Connected right reassembled and test unit is now heating. Checked heating vent unhooked low 132 high 157 good. Put in damp close does sense operation ok. Checked back pressure of venting. .75 too high will cause items to take longer to dry. affects everything. signed waivers. please fill out survey. Thank You.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Colorado Springs, CO 80920
Brandon
Job Details: 11/15/2023
"Errors 22 and 25, compromised EVAP cover from ice build up, recommend replacing defrost sensor and evap cover"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2676FRZ00
Near Peyton, CO 80831
Aaron
Job Details: 11/15/2023
"Unit not cooling, no lights or fans operating, checked components and discussed with techline, controls at fault. Hard reset unit and working as of now. Needs controls. SR7737806726Power supply board w10830278 $173.96Main control w10843055 $179.26UI control w11321476 $152.64Total parts $863.76Tax $70.83Supplies $14.50Hc $149.95Labor $249.95Total job $1,348.9930 day estimateNo return on parts Auth $149.95 #CSW4MH"
We serviced a
SUBZERO REFRIGERATOR
Model 590
Near Colorado Springs, CO 80907
Ralph
Job Details: 11/15/2023
"cap line was interfeerring with fan motor blade, moved copper and unit checkedc okay"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SG/AA
Near Peyton, CO 80831
Brandon
Job Details: 11/15/2023
"Error 39c, bad ice maker, issue not cooling, ran hass weak cooling test, unit not getting to temp, freezer 46, flex 42, fridge 41, checked frost pattern no frost pattern, compressor is running, suspected leak, no visible signs of leak recommend dye dryer to find leak,Svf paid check $129.95 Auth# PE43P3DA81-06007B $200.80Labor $850.95Svf $129.95Mps $14.50Tax $16.47"
We serviced a
GE REFRIGERATOR
Model FUF21DLRWW
Near Colorado Springs, CO 80919
Kris
Job Details: 11/15/2023
unit door seal was dirty. cleaned door seal all ok.
We serviced a
JENNAIR MICROWAVE
Model JMW2430IL03
Near Colorado Springs, CO 80908
Jerimiah
Job Details: 11/15/2023
"Microwave trips breaker afte 10-30 seconds on convect mode only. Pulled back off and found broil element in microwave unattached and shorting against cavity, repaired verified unit functioning properly. SR#7737806492"
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/22
Near Monument, CO 80132
Kris
Job Details: 11/15/2023
installed facia panel ran test op all ok unit is working to spec at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLB00
Near Eagle, CO 81631
Antonio
Job Details: 11/15/2023
This model of fridge is mot meant to be in inclised cabinet sr#7737803580
We serviced a
GE REFRIGERATOR/TOP
Model CYE22TP3MD1
Near Colorado Springs, CO 80906
Ralph
Job Details: 11/15/2023
"installed parts and charged unit, cust to monitor"
We serviced a
BOSCH VENT HOODS
Model UCVM36XS/03
Near Monument, CO 80132
Jessie
Job Details: 11/15/2023
Replaced top panel. Had customer inspect. Unit is rubbing due to cooktop and vent hood being so tight. Customer aware. I do not see this causing a issue.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204EPA4
Near Colorado Springs, CO 80906
Carlos
Job Details: 11/15/2023
"Installed water valve, ran test op. Dishwasher fills and circulates water. CX PAID remaining labor $189.95 CC Auth# 3RC3N4"
We serviced a
SUBZERO ICE MACHINE
Model 4654654
Near Monument, CO 80132
Kris
Job Details: 11/15/2023
ran test op unit is dirt found corrosion on ice cube tray front and back. spray bars are not spraying evenly. pulled apart and cleaned spray bars.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rifle, CO 81650
James R
Job Details: 11/15/2023
Replaced control. Test operation all functions work. customer signed waiver. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Eagle, CO 81631
Antonio
Job Details: 11/15/2023
Installed new drawer and rails unit tested good
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEM7
Near Colorado Springs, CO 80906
Carlos
Job Details: 11/15/2023
"Installed ice maker, ran harvest cycle. Fills and rotates.Cx paid labor $189.95 CC Auth# 3MERL4"
We serviced a
GE OVEN
Model JTD5000EN1ES
Near Colorado Springs, CO 80925
Roman
Job Details: 11/15/2023
"Tried turning the oven on and it was not turning on and the breaker will not flip. Unlocked the oven with a coat hanger and got the model and ser. Pulled the oven out and bitched the power line had a burnt spot, power line not damaged too much and still could be used. Ec taped all the cords and anything else that was sharp around it. Put the oven back together and tested it. Oven a both heating up and working great. Sc $129.95Labor $249.95Total cost $379.90"
We serviced a
GENERAL ELECTRIC DRYER ELECTRIC
Model PTD60EBSR0WS
Near Colorado Springs, CO 80906
Roman
Job Details: 11/15/2023
"Installed new belt and tested the dryer, dryer drum is turning and dryer is heating up. Dryer working great"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW540ASP4WS
Near Colorado Springs, CO 80906
Roman
Job Details: 11/15/2023
"Ran the washer on a normal cycle and washer fills with hot and cold water. Ran a diagnostic test on it and ran through all the cycles okay. Explained to cx that the newer washers are efficient with water. Would recommend running washer on deep clean, bulky item and using an extra heavy soil level/ deep fill button amd deep rinse cycles."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Colorado Springs, CO 80917
Glenn
Job Details: 11/15/2023
"Water now leaking from sump & motor Assy Seal. Techline: SR# 7737806770 , Suggested replace sump & motor assy. However, based upon the design of this sump having a spout, I checked the sump screws, found 2 very loose screws. Tightend up all screws, and unit now working fine, no leaks. If problem returns suggest replace Sump & Motor Assy - W11460946"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Carbondale, CO 81623
James R
Job Details: 11/15/2023
No heat. Removed top checked control found a connector not plugged in properly. Connected right.Checked heat cycle vent off Lo 131 High 154 good. Put in wet clothes and check sensing part of dry cycle. It is working now shows wet. Exhaust temp is steadily climbing as clothes dry. Clothes are hitting the sensor bars. In sensor dry customer must dry like clothes for them to dry evenly. lighter ones will dry quicker while heavier will take longer. If the lighter hit the sensing bar more it will shut off before the thicker items are dry. Checked vent restriction it is .75 too high should only be no higher than .58 This will affect the dry cycle. Will take longer to dry. This issue needs to be remedied. Signed waiver. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fountain, CO 80817
Carlos
Job Details: 11/15/2023
Thermal cutoff was blown. Replaced. Advised cx to have vents cleaned
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Colorado Springs, CO 80908
Aaron
Job Details: 11/15/2023
"Removed and replaced all dampers for the unit, verified level, working well now, customer to monitor. Advised customer of 5 star survey."
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Colorado Springs, CO 80908
Kris
Job Details: 11/15/2023
unit has broken lid lock cx complaint unit will not drain. i also see oil on bottom of unit. will not know if needs replaced without lid lock and pump.WH08X32657 lid lock 85.20WH23X28418 drain pump 95.68
We serviced a
WOLF COOKTOP
Model C1304T/S
Near Colorado Springs, CO 80904
Ralph
Job Details: 11/15/2023
replaced glass top and unit checked okay...cust paid total autho no. MK449F
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Carbondale, CO 81623
James R
Job Details: 11/15/2023
"No heat element open replaced it and cutoff. Test run vent off it is heating. With a load of wet towels checked in normal and towels. Auto sensing but never did go to wet or damp. Exhaust temp is climbing as cloths dry. Towels are hitting the sensing bars. Let unit run thru to see if shuts down. Unit sensing incorrectly. Advanced thru cycle and shut down. Removed front panel checked that sensing bars are connected and that wire harness is good all the way to control checks good. Reconnected wire harness to control and sensor. Assembled unit and tried again, It is now sensing the towels. Shows wet. It appears it was a faulty connection. let run to see if shuts off prematurely. Ran just fine. Checked vent back pressure it is at .95 way too high this issue needs to be fixed. signed waivers"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Fountain, CO 80817
Carlos
Job Details: 11/15/2023
"Installed stator, motor, slider and clutch, ran test op all ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Monument, CO 80132
Glenn
Job Details: 11/15/2023
"RS FF Door swinging open and slams wall.Found LS Rear Wheel not touching the floor. Techline: SR# 7737803245, verified LR Wheel pin is still attached, and no damage to frame. Adjusted RF Wheel to correct issue w/ LR Wheel. All 4 wheels now touching floor. Still slight swing to FF Door, but not as much as previously. All OPS Test:OK"
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Colorado Springs, CO 80908
Brandon
Job Details: 11/15/2023
"Error ub, unit not level and one leg on house vent, checked all weights and shocks all ok, removed from vent and leveled unit, calibrated, smart install passed, don't recommend parts replacement at this time tested op all okSvf paid $129.95 Auth# FHX3NT"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Colorado Springs, CO 80904
Mathew
Job Details: 11/15/2023
"Completed service bulletin, installed wire harness and cover test op all okay."
We serviced a
SAMSUNG WASHER
Model WA44A3205AW/A4
Near Colorado Springs, CO 80908
Brandon
Job Details: 11/15/2023
"Called tech line, troubleshooted and found bad TMR sensor in the clutch, replaced clutch called tech line back tested op did visual support hass passed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Colorado Springs, CO 80902
Mathew
Job Details: 11/15/2023
"Found blower wheel not attached to motor. Reattached, test op all okay."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Colorado Springs, CO 80913
Mathew
Job Details: 11/15/2023
"Found bad clutch, slider worn. Replaced both and test op, unit working as expected."
We serviced a
SAMSUNG REFRIGERATOR
Model RS28A500ASR/AA
Near Fountain, CO 80817
Mathew
Job Details: 11/15/2023
Replaced evap cover. Test op all okay.
We serviced a
JENNAIR RANGE
Model JDRP436HM00
Near Colorado Springs, CO 80908
Jerimiah
Job Details: 11/15/2023
Installing replacement console bullnose. Unit check ok.
We serviced a
WHIRLPOOL WALLOVEN
Model WOD77EC0HS20
Near Colorado Springs, CO 80924
Jerimiah
Job Details: 11/15/2023
Installed replacement harness. Unit check ok.
We serviced a
JENNAIR RANGE
Model S161
Near Colorado Springs, CO 80907
Jerimiah
Job Details: 11/15/2023
"Downdraft vent on high doesnt run, but runs on low. Parts are unavailable for unit, helped replace cavity light bulb. Unit check ok. Charged service call $150.00 cash"
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME19R7041FS/AA
Near Fountain, CO 80817
Mathew
Job Details: 11/15/2023
"Replaced hvc and magnetron. Tested op with water, all okay."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Colorado Springs, CO 80923
Aaron
Job Details: 11/15/2023
"Removed and replaced gearcase, drive pulley, and belt. Tested unit through diagnostics, working well now. Customer unavailable to obtain signature or advise of survey."
We serviced a
KITCHENAID DISHWASHER
Model KTDM404KPSO
Near Colorado Springs, CO 80920
Jessie
Job Details: 11/15/2023
Took drain pump out of the unit. Cleaned and found glass. Put back together and ran vinegar. Pump is running well
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Pueblo West, CO 81007
David
Job Details: 11/15/2023
"Replaced diffuser Ran diagnostics, and all is running as it should"
We serviced a
WOLF RANGE
Model DF304
Near Colorado Springs, CO 80909
Roman
Job Details: 11/15/2023
Installed new selector switch and tested the range. Tried all the cycles and they are where they are supposed to be. Oven working great. Lowered labor to $199.95 instead of $229.95 paid cc
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Colorado Springs, CO 80923
Jessie
Job Details: 11/15/2023
Replaced evap and Drier. Put on service valve. Ran pump abd charged r600. Monitored unit. All ok unit is in a garage. Showed customer requirement to make this unit work properly.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Colorado Springs, CO 80921
Brandon
Job Details: 11/15/2023
"Error c80, recommend cleaning vent, found bad thermostat 2, replaced heater assy and tested op all ok hass passed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Los Lunas, NM 87031
Larry
Job Details: 11/15/2023
Installed parts listed and tested good - Unit is good to go
We serviced a
WOLF WALLOVEN
Model D030U/S
Near Pueblo, CO 81001
James
Job Details: 11/15/2023
installed ordered part tested ops all ckok collected 205.95 $205.95 CC Auth# 39NK9J
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fountain, CO 80817
Carlos
Job Details: 11/15/2023
Installed repair kit ran test op all ok
We serviced a
CAFE REFRIGERATOR/TOP
Model CVE28DP2NBS1
Near Glenwood Springs, CO 81601
Erik
Job Details: 11/15/2023
install part/test:connect to smartHQ service:isolate fan test: GOOD - normal noise CX confirmsJOB COMPLETE
We serviced a
CAFE REFRIGERATOR
Model CVE28DP2NS1
Near Snowmass Village, CO 81615
Erik
Job Details: 11/15/2023
install inverter and test: Compressor starts!connect to smartHQ service:temps starting to drop FF evap first zone active - set temps at 37 and 0 FF and FZ evap respectivelyCX advised to wait 24 hours before moving food into unitJOB COMPLETE
We serviced a
BOSCH DISHWASHER
Model SHV53CM3N/01
Near Aspen, CO 81611
Erik
Job Details: 11/15/2023
CX must use rinse aid ALWAYS no dry assist fan or zeolite systemdoor adjusted for tensionJOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Isleta Village Proper, NM 87022
Larry
Job Details: 11/15/2023
Installed valve and tested good - unit is good to go
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Isleta Village Proper, NM 87022
Larry
Job Details: 11/15/2023
CX complaint - Not draining - Inspected unit and found the drain pump failed - Replaced with pre-id part and tested good - Unit is good to go
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Los Lunas, NM 87031
Larry
Job Details: 11/15/2023
Installed parts listed and tested good - Unit is good to go
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESG/AA
Near Pueblo, CO 81005
James
Job Details: 11/15/2023
installed ordered parts all ops test good advised cust 24/48 hrs for ice production
We serviced a
WHIRLPOOL RANGE
Model KFGD500EWH04
Near Belen, NM 87002
Larry
Job Details: 11/15/2023
CX complaint - F6E1 - Inspected unit and found the control failed - CX doesn't want to bear the cost of repair - collected SC unit will need control $398.88
We serviced a
GE DISHWASHER
Model GDF550PSR6SS
Near Pueblo, CO 81008
David
Job Details: 11/15/2023
Replaced drain hose Tested and draining good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Colorado Springs, CO 80919
Glenn
Job Details: 11/15/2023
"Wrong switch ordered?! Customer had since obtained his own door switch & installed it. His part was correct, however; did not resolve the issue. currently the dispenser does not work, all lights are off, door ajar light not working when doors are opened. Found Deli Drawer UI not working. Disconnected Deli UI, cycled power, and dispenser came back to life. Suggest replace harness for Deli drawer. Estimate: Harness - W11170612 $103.34 , UI - WPW10769076 $343.30 , Tax $59.74 , MPS $14.50 , Labor $349.95 (2 hours minimum to complete this job) Also quoted new RS Door Gasket - W10846057 $281.86 , Customer Declined Estimate for now. Paid SC fee of $99.95 , Autho# C93RWU"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pueblo West, CO 81007
James
Job Details: 11/15/2023
"installed ordered parts. calibrated unit & tested ops, all ckok"
We serviced a
GE WASHER-DRYER COM
Model GUD24ESSM1WW
Near Aspen, CO 81611
Erik
Job Details: 11/15/2023
install parts on site/test: GOODJOB COMPLETE
We serviced a
GE REFRIGERATOR
Model QHE16HYPAFS
Near Basalt, CO 81621
Erik
Job Details: 11/15/2023
install/test: damper control activeJOB COMPLETE
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Gypsum, CO 81637
Antonio
Job Details: 11/15/2023
Installed new acu unit tested good
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AS01
Near Colorado Springs, CO 80908
Aaron
Job Details: 11/14/2023
"Thermal fuse and control are shorted out, control allows fans to come on, but is not sending power to the elements. Needs control and thermal fuse.Control w10803217 $278.11Thermal fuse wpw10545291 $62.08Total job $340.19Tax $27.90Supplies $14.50Hc $129.95Labor $239.95?2= $479.90Total job$992.4430 day estimate No return on parts Auth $129.95 hc #49EEVV"
We serviced a
SAMSUNG OVEN
Model NE63B8611SS/AA
Near Colorado Springs, CO 80925
Jerimiah
Job Details: 11/14/2023
"Installed replacement induction fans, unit check ok."
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Colorado Springs, CO 80908
Aaron
Job Details: 11/14/2023
"Removed and replaced pump and drawer assemblies, tested unit and working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Colorado Springs, CO 80917
Glenn
Job Details: 11/14/2023
"Upper rack adjusters are broken.ADJUSTER - W10712395 $86.06 X2 = $172.12 , Tax $14.11 , MPS $14.50 , Labor $189.95 , Declined Estimate, Paid SC fee of $129.95 + Tip $6.50 = $136.45 , Autho# YU344U"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Colorado Springs, CO 80910
Carlos
Job Details: 11/14/2023
Installed door all ok
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Colorado Springs, CO 80905
Carlos
Job Details: 11/14/2023
Installed door latch and striker ran test op all ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Colorado Springs, CO 80903
Carlos
Job Details: 11/14/2023
"Installed evaporator fan and damper, runs all ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Colorado Springs, CO 80923
Aaron
Job Details: 11/14/2023
"Removed and replaced control, tested and working well now. Advised customer of 5 star survey."
We serviced a
THERMADOR RANGE
Model RDDS30VRS
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 11/14/2023
Installed replacement bake element. Unit check ok charged labor as quoted $199.45 CC Auth# 3AX934
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA 06
Near Pueblo West, CO 81007
Brandon
Job Details: 11/14/2023
"Bottom ice maker issue, not covered under extended warranty, cx asked to cancel"
We serviced a
WHIRLPOOL WALLOVEN
Model WOD51EC0AS00
Near Colorado Springs, CO 80922
Aaron
Job Details: 11/14/2023
"Removed and replaced thermostat and thermal fuse, programmed board and tested both oven cavities at 350f, heating and working well now. Auth remaining balance $249.95 #44CH4R"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Pueblo West, CO 81007
David
Job Details: 11/14/2023
Replaced heater and thermostats Tested and working good
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Colorado Springs, CO 80909
Carlos
Job Details: 11/14/2023
"Ran test op found debris stuck on drive pulley, removed debris, replaced capacitor ran test op all ok"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Rifle, CO 81650
James R
Job Details: 11/14/2023
Replaced electronic control. Reassembled and test operation. Bake and broil. Display is working. Customer paid Labor $149.95 auth code. E4EX3V
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Carbondale, CO 81623
James R
Job Details: 11/14/2023
replaced F. F. and Frz door seals. Former seals to seal. ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Santa Fe, NM 87507
Jason
Job Details: 11/14/2023
installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Santa Fe, NM 87507
Jason
Job Details: 11/14/2023
installed parts unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Santa Fe, NM 87508
Jason
Job Details: 11/14/2023
checked unit found water flow seems to be normal at this point
We serviced a
SAMSUNG RANGE
Model NE58K9500SG/AA
Near Colorado Springs, CO 80904
Jerimiah
Job Details: 11/14/2023
"Unit shutting off and resetting over time during low cook temp cycles, found weak TCO, replaced. Unit check ok. Charged SC part MPS labor. $337.68 CC Auth# JV394J; used 1 DE47-20037A (Tco) from stock"
We serviced a
THERMADOR FRENCH DOOR REFR
Model T36IB905SP/20
Near Avon, CO 81620
Erik
Job Details: 11/14/2023
replace inlet vslve and control valve to IM asm/ test: GOOD(PASS) reinstall unit/ test again: PASSJPOB CO MPLETE
We serviced a
SAMSUNG GAS RANGE
Model NY63T8751SS/AA
Near Colorado Springs, CO 80917
Jerimiah
Job Details: 11/14/2023
Installed replacement fans. Unit check OK.
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Albuquerque, NM 87120
Larry
Job Details: 11/14/2023
CX complaint - Dryer making grinding noise - Inspected unit and found the blower wheel failed on the motor shaft - Replaced both from pre-id parts and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Albuquerque, NM 87120
Larry
Job Details: 11/14/2023
CX complaint - Not spinning/wet clothes - Inspected unit and found OOB errors Suspension checks fine - Explained to cx the issue is user caused and not covered by warranty - CX says she is not paying - Called tech line to document (SR-7737794396)
We serviced a
WHIRLPOOL WALLOVEN
Model WOC54EC0HS04
Near Albuquerque, NM 87120
Larry
Job Details: 11/14/2023
CX complaint - Oven not working properly - Inspected unit and found F1E0 and F1E1 - Unit will need UI and ACU - CX does not want to bear the cost of repair and will replace unit - Collected SC
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Los Ranchos de Albuquerque, NM 87107
Larry
Job Details: 11/14/2023
CX complaint - Washer not draining - Inspected unit and found wire harness to the pump torn - Repaired harness and tested good - Unit is good to go
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near New Castle, CO 81647
James R
Job Details: 11/14/2023
Found a heat shield covering vents on sides of botom plate above bake burner. Removed and started unit. Set to 475 degrees. let it do its thing.Has reached operating temperature. Let cycle on and off several times. Operation is normal. Customer paid service call $149.95 auth code 3KNL3Nsigned waiver.Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8570SG/AA
Near Colorado Springs, CO 80924
Jessie
Job Details: 11/14/2023
"Error 40c ice room fan error on display. Errors c71fl freezer abnormal temps,c41 main panel comm error, and c39 im function error. All fans are working. Unit has a sealed system leak. Customer not able to provide pop and reaching out to seller. Da96-00631g evap Da96-01002b evapNf54k9151ame01 compressorDa81-06007b dryerDa81-01184a process stubUnit is a 4 hour job r 600 is repair goes through"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Rifle, CO 81650
James R
Job Details: 11/14/2023
Printed labels. Took pics ready to send.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Divide, CO 80814
Mathew
Job Details: 11/14/2023
Cleared drain trap. Test op all okay.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Colorado Springs, CO 80909
Roman
Job Details: 11/14/2023
Talked with my CSR and it is a warranty job
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Pueblo, CO 81005
David
Job Details: 11/14/2023
"Ran diagnostics Test 1 is for the cold water valve, but the hot water valve is being activated Called tech line. File number 77377796774Bad control board and hot water valve Ck is going to talk it over with each other on what they want to do."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Colorado Springs, CO 80906
Jessie
Job Details: 11/14/2023
Pulled top control panel and evap panel. Turned unit on. Customer had unit off when I arrived. Got on phone with jonathen.Jonathan. sr#7736821311
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Pueblo, CO 81004
David
Job Details: 11/14/2023
Replaced lid lock and bezel Tested and is working great
We serviced a
KITCHENAID WALLOVEN
Model KOSE500ESS20
Near Colorado Springs, CO 80919
Glenn
Job Details: 11/14/2023
Install New Sensor & Console. All OPS Test:OK
We serviced a
BOSCH FRENCH DOOR REFR
Model B36CL80ENS/09
Near Colorado Springs, CO 80919
Kris
Job Details: 11/14/2023
installed door all ok
We serviced a
BEKO WALL OVEN
Model WOS30200SS
Near Colorado Springs, CO 80921
Kris
Job Details: 11/14/2023
specialty appliance is reaching out to beko for door replacement. cosmetic flaw on door.
We serviced a
WOLF RANGE
Model GR366
Near Colorado Springs, CO 80919
Ralph
Job Details: 11/14/2023
"CUST WORRIED ABOUT THE IGNITOR, MADE AN ADJUSTMENT TO THE CONTACT OF THE IGNITOR AND UNIT IS IGNITING BETTER NOW"
We serviced a
SPEEDQUEEN WASHER
Model ATEE9AGP173TW01
Near Colorado Springs, CO 80915
Roman
Job Details: 11/14/2023
Ran the washer and it shows an error code for no fill. Checked the drain pump and filters in the hot and cold inlet valve. Cold had a lot of calcium build up. Cleaned it out and connected hoses and tested it and no water is coming in the tub and inlet valve is getting volts. Checked the water supply and there is no water coming through the pipes. Paid sc $149.95 CC Auth# 44E9F3