Carlos did a great job in repairing our Jennair ice maker and previously our Jennair microwave. He is friendly, punctual within time frames given and professional. Give him a 5/5! Unfortunately it took 3 visits for each appliance repair because D3 does not carry supplies on their trucks, so they have to order the replacement parts and have to wait for them to arrive ( or get tracking notice) before scheduling the second or third visits (if they do not get all the parts in first shipment). Long process and a lot of appointments is inconvenient. Also D3 did not have us down as having the 3 year warranty so that was a hassle to get Jennair to update their records and communicate with D3 and still had to have vender call D3 to confirm we had the 3 year warranty. In the end they honored the warranty and so far the repairs are completed.

Brandon was courteous and communicated the problem w our fridge well.

Excellent in every way! Thank you so much!

He was very nice and professional. He completed the job quickly.

Excellent, fast and friendly service!